What should the customer know about your pricing (e.g., discounts, fees)?

At B2B Innovative Design Solutions, LLC, we offer transparent, competitive pricing tailored to each client’s specific needs and goals. Our services are project-based or hourly, depending on the scope of work, with no hidden fees. We provide upfront quotes after an initial consultation, and we also offer bundled packages and monthly retainers for ongoing support.

We proudly offer discounts for first-time clients, nonprofit organizations, and long-term contracts. Every project is custom—so you only pay for the services you need, with flexible options to scale as your business grows.

What is your typical process for working with a new customer?

Our process is designed to be collaborative, personalized, and results-driven from start to finish. Here's what you can expect when working with B2B Innovative Design Solutions, LLC:

Initial Consultation: We start with a 30–60 minute discovery session (virtual, phone, or in person) to understand your business goals, challenges, and project needs.

Proposal & Quote: Based on the consultation, we prepare a custom proposal outlining the scope of work, timeline, deliverables, and transparent pricing.

Onboarding & Strategy Session: Once approved, we schedule a deep-dive session to finalize the strategy, gather materials, and align expectations.

Project Execution: We begin the design, planning, or consulting work, providing regular updates and check-ins throughout the process. You'll have the opportunity to review drafts and request revisions.

Final Delivery & Support: Upon completion, we deliver all final files and assets, and offer ongoing support or optional retainer services for continued success.

Our goal is to make the process seamless and collaborative so you feel confident and supported every step of the way.

What education and/or training do you have that relates to your work?

At B2B Innovative Design Solutions, LLC, our expertise is backed by a strong foundation in both creative design and business strategy.

Our founder currently pursuing a Master’s degree in Cybersecurity and Information Assurance and holds a Bachelor’s degree in Multimedia Design & Development, combining technical know-how with visual communication. In addition, Our Team also collaboratively earned certifications in:

Business Consulting & Strategic Planning

Certified SCRUM Master

CompTIA Security +

Certified in Cybersecurity ISC2 CC

Technical Support & Networking

C++ Programming and Software Development Basics

We also have extensive professional experience in graphic/web design, UI/UX, business analysis, and strategic planning, working with clients across industries—from small startups to medium-sized businesses.

This blend of education and hands-on experience ensures we deliver creative, secure, and business-smart solutions tailored to your needs.

How did you get started doing this type of work?

B2B Innovative Design Solutions, LLC was founded from a passion for helping businesses grow through smart design and strategic planning. What started as freelance work in web and graphic design evolved into a full-service business when we saw how many small and mid-sized companies struggled to find both creative and strategic support in one place.

With a background in multimedia design, business development, and cybersecurity, our founder recognized the need for an agency that could bridge the gap between branding, technology, and business strategy. Over time, our services expanded to include business consulting, planning, and analysis—allowing us to serve as a true partner in helping businesses thrive.

We’re driven by the opportunity to make a lasting impact through tailored solutions that solve real problems and empower business owners to reach their full potential.

What types of customers have you worked with?

We’ve had the pleasure of working with a wide range of clients across industries and business stages. Our customers include:

Small to mid-sized businesses looking to establish or revamp their brand and digital presence

Startups and entrepreneurs needing business planning, strategy development, and launch support

Established companies in the Technology, Health & Wellness, Education, Hospitality, and Nonprofit sectors

B2B service providers seeking professional web design, branding, and business process consulting

Faith-based organizations and community groups needing creative yet professional web and media design

Whether you’re starting from scratch or scaling to the next level, we bring tailored solutions to help our clients grow with clarity and confidence.

Describe a recent project you are fond of. How long did it take?

One project we’re especially proud of was helping a mid-sized wellness company rebrand and restructure their digital presence. The client came to us with an outdated website, no business plan, and a desire to scale both their services and online reach.

We worked closely with their team over a 4-month period, delivering a complete brand refresh, a mobile-responsive e-commerce website, and a professionally developed business strategy with financial projections and operational workflows.

The project included:

A full business strategy and growth roadmap

Website redesign and SEO optimization

E-commerce integration for services and products

Brand identity update including logo, color palette, and marketing assets

A presentation-ready business plan to prepare them for future investor meetings

The client reported a 40% increase in engagement within the first 60 days post-launch and has since retained us for ongoing strategic support.

It’s projects like these that reflect the full scope of what we offer—creative solutions powered by strategy, tailored to help businesses grow with purpose.

What advice would you give a customer looking to hire a provider in your area of work?

Look for a provider who not only understands design or strategy—but understands your business. The right partner should take time to learn your goals, your challenges, and your audience. Ask questions like:

Do they offer customized solutions or just templates?

Can they explain how their work impacts your business results?

Do they have a portfolio and testimonials to show experience and credibility?

Also, transparency matters. You should feel comfortable with their communication style, pricing, and project process from the beginning.

At B2B Innovative Design Solutions, LLC, we always recommend choosing someone who views your success as a long-term partnership—not just a one-time project.

What questions should customers think through before talking to professionals about their project?

To get the most value from your consultation, we recommend thinking through the following questions beforehand:

What are my short- and long-term business goals?

(Are you launching, rebranding, scaling, or streamlining?)

Who is my target audience or customer?

(Knowing your audience helps guide design, messaging, and strategy.)

What’s my current budget and timeline?

(Understanding this helps professionals provide tailored solutions.)

What do I like—and dislike—about my current brand, website, or business structure?

(This helps identify gaps and opportunities for improvement.)

What does success look like for this project?

(Clarity on expectations ensures alignment from the start.)

Being prepared with these answers helps us build a strategy that truly fits your vision and leads to meaningful results.